1 General Information
Sheitanerie Oy, Trade Identification Number: [6663666-X], Address: [Jyväskylä]; sells products to businesses and individuals of legal age in the EU. These delivery terms apply to product orders from our online store and similar deliveries.
These delivery terms are valid as of [01/02/2024]. We may unilaterally change the delivery terms. Please review them in advance before placing an order in our online store
2 Products and Product Prices
The characteristics and prices of products in the online store are presented according to the presentation of each product. We reserve the right to change prices and delivery costs. Please check the prices in your shopping cart before confirming your order. Product prices include VAT.
3 Delivery Fees
The delivery fees charged for your order depend on the product itself (weight, packaging, etc.) and the selected delivery method. They are automatically added to the total order amount. You can view the delivery fees (if applicable) charged for your order in your shopping cart before accepting it.
4 Order and Agreement
You can order products from our online store by adding them to your shopping cart and confirming your order. By ordering from our online store, you are required to have read and accepted our current terms and conditions of delivery. You understand that your order, which you accept and confirm, is binding, unless otherwise stated regarding the right of withdrawal.
5 Payment and Payment Methods
You can pay for your order at the restaurant by card or cash.
Order and Payment Confirmation
Once your order has been validated, you will receive a confirmation by email. Please provide your email address when placing your order.
If, for some unforeseen reason, we are unable to confirm your order, we will notify you by email as soon as possible.
6 Delivery Time
The delivery time for your order is the same day or on the agreed date.
Cancellation and Return Policy
If you wish to cancel your order, please contact the restaurant immediately at 014674477. Orders in progress or completed are binding.
Shipping Verification, Errors, and Problems
Please check the delivery upon receipt. If the product does not match your order or is incorrect, please notify us as soon as possible and we will agree on a correction. In the retail sector, we comply with the mandatory provisions of the Consumer Protection Act regarding liability in the event of errors.
7 Customer Service
Our team is available to answer any questions you may have about your order. Please contact us by email or phone:
[tilaus@Lasheitanerie.fi]
[04666666]
[Mon-Sun 10:30-21:30]
Limitation of Liability
La Sheitanerie disclaims all liability for indirect, direct, or other damages related to the order, delivery, product, or any other aspect of the aforementioned, unless otherwise provided for by the Consumer Protection Act or any other mandatory law regarding the damage in question.
8 Disputes
We strive to resolve any disputes regarding your order primarily through amicable agreement. Therefore, please contact our customer service team first to resolve the issue.
If a dispute regarding a sales contract cannot be resolved through negotiation between the parties, the consumer may refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before referring the matter to the Consumer Disputes Board, the consumer should contact the consumer advice service at the local registry office (www.kuluttajaneuvonta.fi).